Privacy Policy

1. Information We Collect

When you contact HVAC Cumming GA Contractors LLC (“we,” “our,” or “us”) via phone at +1 (327) 210-5999, through our website at hvaccummingga.com, or via our estimate forms, we collect information including your name, physical service address in Cumming or Forsyth County, email address, phone number, and details regarding your HVAC system and service needs.

2. How We Use Your Information

We use your information solely to:

• Dispatch technicians to your home or commercial facility
• Provide accurate estimates, invoices, and diagnostic reports
• Process Forsyth County Mechanical Building Permits and equipment warranty registrations
• Send appointment confirmations, arrival notifications, and service follow-ups

3. Zero Selling or Sharing of Data

We respect your privacy. We never sell, rent, trade, or distribute your personal contact information to third-party advertisers or telemarketers. Information is only shared with authorized employees, licensed technicians, and essential service partners (e.g. equipment manufacturers for warranty registration or financing lenders you specifically apply with).

4. SMS Communications & Opt-Out

By providing your mobile phone number on our quote request forms, you consent to receive transactional SMS messages regarding appointment confirmations, technician arrival windows, and estimate details. You may reply STOP at any time to opt out of SMS communications.

5. Contact Our Privacy Officer

If you have any questions regarding this policy or wish to request deletion of your contact records, please write to our office: